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Setting up an integration with JIRA

Updated this week

For the Jira integration, a personal user account or a service account needs to be used to generate the required API key.

  • URL of the Jira instance: https://<CUSTOMERNAME>.atlassian.net OR in the case of a scoped token: https://api.atlassian.com/ex/jira/<CLOUD-ID> (see the instructions at the bottom for getting the cloud id)`

  • Username (email)

  • API key (classic or scoped)

  • For the API key, you can navigate straight to this URL, or follow the steps below in the Confluence UI.

Classic token:

Scoped token:

The following read scopes:

read:attachment:jira read:avatar:jira read:board-scope:jira-software read:board-scope.admin:jira-software read:comment:jira read:comment.property:jira read:epic:jira-software read:field:jira read:field.default-value:jira read:field.option:jira read:filter:jira read:filter.column:jira read:issue-adjustments:jira read:issue-details:jira read:issue-event:jira read:issue-field-values:jira read:issue-link-type:jira read:issue-link:jira read:issue-meta:jira read:issue-security-level:jira read:issue-security-scheme:jira read:issue-status:jira read:issue-type-hierarchy:jira read:issue-type-scheme:jira read:issue-type-screen-scheme:jira read:issue-type-transition:jira read:issue-type:jira read:issue-type.property:jira read:issue-worklog:jira read:issue-worklog.property:jira read:issue:jira read:issue:jira-software read:issue.changelog:jira read:issue.property:jira read:issue.remote-link:jira read:issue.time-tracking:jira read:issue.transition:jira read:issue.vote:jira read:issue.votes:jira read:issue.watcher:jira read:jira-expressions:jira read:jira-work read:jql:jira read:label:jira read:remote-link-info:jira read:remote-link:jira-software read:status:jira read:sprint:jira-software read:task:jira-service-management validate:jql:jira

To get your cloud id, you can run the following curl:

curl --location 'https://<CUSTOMERNAME>.atlassian.net/_edge/tenant_info' \ --header 'Authorization: Basic <base64-of-email:apiKey>'

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