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How to exercise your right to be forgotten with SQAI Suite?
How to exercise your right to be forgotten with SQAI Suite?
Updated over 2 months ago

At SQAI Suite, we are committed to respecting your privacy and ensuring you have control over your personal information. One of the key rights you have under data protection laws such as the General Data Protection Regulation (GDPR) is the right to be forgotten. This right allows you to request the deletion of your personal data from our systems.

What is the Right to Be Forgotten?

The right to be forgotten (also known as the right to erasure) means that you can ask SQAI Suite to remove all personal data that we hold about you. This can include data from our records, databases, and any other storage systems we use.

Please note that in certain situations, we may be legally required to retain some data for compliance purposes, even if you request its deletion.

How to Request Data Deletion

To exercise your right to be forgotten and have your personal information removed from SQAI Suite, follow these steps:

  1. Prepare Your Request: Ensure that you clearly state that you are requesting your data to be erased in accordance with the right to be forgotten.

  2. Include Important Details: In your email, please provide the following information to help us process your request efficiently:

    • Full Name

    • Email Address associated with your SQAI Suite account

    • Any other identifying information that may help us locate your data

  3. Send Your Request: Once you have prepared your request, send it to our support team at [email protected]. We will review your request and take the necessary steps to ensure your data is erased from our systems where applicable.

What Happens Next?

After we receive your request, you will receive an acknowledgment email. Our team will then:

  • Review your request: We will verify your identity and the information associated with your account.

  • Process the deletion: Once verified, we will remove your data from our systems. This process may take up to 30 days, depending on the complexity of your request and the systems involved.

  • Confirmation: After your data has been deleted, we will send you a confirmation email to let you know that the process is complete.

Important Considerations

  • Retention of Certain Data: While we aim to comply with your request, some data may be retained for legal or regulatory reasons. This might include transactional data required for financial record-keeping or other obligations under applicable laws.

  • Effect on Services: Deleting your data may affect your ability to use our services. If your account is erased, you may lose access to any associated features or data stored in SQAI Suite.

Contact Us for Further Assistance

If you have any questions or need more information about the right to be forgotten, feel free to contact our support team at [email protected], and we will be happy to assist you.

At SQAI Suite, your privacy is our priority, and we strive to provide you with the transparency and control you deserve over your personal information.

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